Start Date Batch Name Timings Days Duration Mode Amount Slots Available Cart
Nov 26,2018 Nov 2018 07:00 PM - 08:00 PM (PST) Monday - Friday 6 Weeks Online (Instructor Led) $399 ($349.00) 25

Sales Force

  • Curriculumestimated time

  • Functional
    • CRM Introduction
      • Introduction to CRM

      • Why CRM

    • Introduction to cloud computing and salesforce
      • Cloud computing – overview

      • What is Software-as-a-service (SAAS)

      • What is Platform-as-a-service (PAAS)

      • What is Infrastructure-as-a-service(IAAS)

      • What is Salesforce.com

      • Salesforce CRM editions

      • Salesforce.com Navigation and Architecture overview

    • Salesforce product
  • CRM Functionality in Salesforce
    • Marketing
      • Lead Process

      • Lead Conversion

      • Lead Management

      • Web to lead

    • Sales
      • Opportunity management

      • Sales Process

    • Service
      • Support Process

      • Way to care

      • Email to care

  • Administration-Configuration
    • Custom App Development
      • Custom Objects

      • Custom Fields

      • Custom Tabs

      • Define depend Picklists

      • Customize Page Layouts

    • Relationships
      • Master detail Relationship

      • Lookup Relation

      • Many to Many Relationship

      • hierarchal Relationship

    • Customized fields
      • Rollup Summary

      • Formula Fields

    • Validation Rules
      • Creating validation Rules

      • Using cross object Formulae

      • Working with custom field unique and duplicate properties

    • Workflow Rules
      • Creating workflow rules

      • Types of actions

      • Immediate workflow actions

      • Time based workflow actions

      • Using cross object formulae

      • Limitations in workflow rules

    • Email Templates
      • Creating email templates

      • Types of email templates

      • Working with merge fields

    • Approval Process
      • Creating approval process

      • Use approval wizard (Standard vs Jump wizard)

      • Unanimous , approvals

    • Record types
    • Security part
      • Role hierarchy

      • OWD

      • Sharing settings

      • Creating users

      • Profiles

      • Permission sets

    • Analytics
      • Custom reports

      • Use Advanced filters

      • Types of reports

      • Conditional highlighting

      • Bucketing fields

      • Dashboards

  • Salesforce Development
    • Apex
      • Basic apex programming

      • Variables

      • Loops

      • Static variables

      • Introduction to developer console

      • Collections

      • Executing Apex programs using developer console

      • Custom settings

      • SOQL Queries

      • SOSL Queries

      • Introduction to oops

      • Apex classes

      • Apex triggers

      • Apex methods

      • Constructors

      • Test classes for Apex classes

      • Test classes for Triggers

      • Trigger best practices

      • Test classes best practices

      • Schedule Apex

      • Batch Apex

      • Custom labels

    • Visual Force
      • Introduction to visual force

      • Working with components

      • Controllers and types of controllers

      • Working with below components

      • Implementing Pagination

      • Custom buttons, List buttons, Command link, Detail buttons

      • Visualforce tabs

      • Ajax

      • Working with input and output components

      • Java script

      • CSS

    • Integration (Advance course)
      • Introduction to Integration

      • Soap API, Rest API

      • XML, JSON

      • Remote site settings

      • Integration two different Salesforce orgs

      • WSDL